Like most other aspirants, Ms Singla was an engineering graduate - a computer engineer who also interned with banking giant JP Morgan Chase. And like the others, she had her sights set on eventually becoming a bureaucrat. On a trip to the local government transport office to get her driving licence, she saw a bureaucrat there and sought an appointment with her, seeking her guidance. (She got it.) "The journey is so hard. It takes a long time, and the stakes are so high," she says.
